If you are stuck here, trying to login as a different user without luck. This article is for you!
Even though the screenshot below is from the Facebook Pages connector this article applies to Facebook Ad and Instagram Insights.
You need to use the built-in Facebook connector to do this. Follow these steps:
Open Data source settings (see screenshot on the right)
Click Global permissions
Select FacebookPages, FacebookAds or Instagram
Click Clear Permissions
Click Get Data
Click Online Services
Select Facebook and click Connect
Click Sign in
Click Sign in as different user
Proceed with a Scitylana Facebook/Instagram connector
Privacy & Cookies Policy
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.